Lee McIntyre went from overworked high school teacher to full time marketer in just 56 days. He is the founder of Aim Higher Marketing where he shows others how to use honest marketing to build profitable Internet businesses in record time.
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Develop Systems For The Future Now And Reap The Rewards Later
By Lee McIntyre | September 10, 2007
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If you’re running any successful business, it’s important to effectively manage the communication with your customers. Online or offline, it’s vitally important that systems are in place to handle all incoming or outgoing communications efficiently.
As regular readers know, here at Lee-McIntyre.com, I’ve experienced a rapid growth. Just a few short months ago in the I’d sell less than five items a month internet marketing niche, while now I’ll sell over a thousand.
The system that I had in place to deal with five transactions a month was a simple Gmail account, and a primitive support desk. Needless to say, when I started selling 1,000+ plus items a month using the same systems, this caused a few teething problems!
I found myself almost being consumed by the emails I was receiving, and incredibly stressed out by having to try and remember previous conversations with lots of different customers.
It wasn’t so much the volume of email that was causing problems, rather than disorganized way it was all being handled. It was holding back my business and something had to give.
Step forward my brand new help desk at AskLeeMcIntyre.com!
Simply by piping emails into a support desk environment, I’ve been able to manage the email process much more smoothly, and free up a ton of time.
I feel liberated!
Rather than getting bogged down trying to retrace an email conversation, and worrying about the disorganized mess in my inbox, I’m now free to concentrate instead on serving my customers and growing my business.
If your business is growing, and you feel as though you’re getting bogged down, take the time now to develop the system that will allow you to take your business forward.
Sure, it will take a lot of time to do this now, but think of it as an investment. Within a week you’ll feel free and wonder just how you ever coped with the systems that you had before.
And from this point there will be no turning back…..
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Topics: Marketing Lessons |
September 11th, 2007 at 10:56 pm
Lee,
A simple helpdesk really does make things a real breeze, especially when you are dealing with a surge of emails after a particular promotion or launch. Things really are expanding here…
Danny