Lee McIntyre went from overworked high school teacher to full time marketer in just 56 days. He is the founder of Aim Higher Marketing where he shows others how to use honest marketing to build profitable Internet businesses in record time.
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Get Support Fast With Live Chat
By Lee McIntyre | August 31, 2008
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For the last week I’ve been deep in thought trying to think of how to make sure my company could provide the best support around.
Unlike some other online businesses out there we’re don’t want to hide behind a PC screen which is why we want to make it as easy as possible for our customers to contact us fast.
Providing high quality support, both before and after the sale, is super important to me which is why I’m pleased to announce a few changes to how we connect with our customers.
You can get the full scoop below….
http://www.AimHigherSupport.com
From now on you’ll be able to chat to a team member LIVE meaning that you can get answers fast.
And because we want to be as easy to contact as possible you can also give us a call should the need ever arise.
Over the next few weeks I’ll be making some HUGE changes to my business but one thing that will NEVER change is the quality of the content I provide for free, and the support I provide to my customers.
Yes the new support systems is costing me money, and eats into our time, but if it makes our customers happier then it’s 100% worth it.
In a few weeks time I’ll post about my experiences with Live Chat so that you can decide if it’s something you should consider adding to your business.
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Topics: News |
September 1st, 2008 at 12:45 pm
Hi Lee,
Cool to see you have live support for your business. I have check out your support site but the link for your help desk seem to be link to the home page. Maybe you want to check it out.
John Tan
September 1st, 2008 at 12:55 pm
Hi John
Thanks for the spot!
All fixed now
Cheers
Lee McIntyre
September 1st, 2008 at 1:28 pm
Hmm, looks like a GREAT idea Lee! - Now let me just go get my phone, I think a little chat with either you or James is in order! (HEHE!)
Well someones gotta try out the new telephone support system!…And who better than myself?!
I look forward to the results!
Thanks
Mark
FYI Lee; The link to the KB at AimHigherSupport.com links back to the main page aswell! Just thought you should know that too.
September 1st, 2008 at 6:10 pm
Hey Lee,
It’s great to see that you now have live chat and phone support for your customers and potential customers.
Great!
September 1st, 2008 at 6:38 pm
@Mark - thanks for the spot and we’ve fixed it now
@Well - thanks for the comment. This is something I’ve been wanting to do for a long time and I’m delighted it’s now setup.
Today we’ve served lots of customers via chat and they were all VERY happy we could fix their problems so fast.
Lee McIntyre